Highly recommend, was recommended and was not disappointed. Hot tub is now sparkling all thanks to Jamie, total deep clean great communication from start to finish, thanks again.

Rachel Friday, May 3, 2024

Four weeks since installation and still discovering more hidden hot tub delights! Our youngest child (12) is on the autism spectrum, he absolutely can�t get enough of it!! So therapeutic and calming - even teachers remarking on how well he�s doing recently. Quite simply, an awesome addition to the house

Mr & Mrs H Wednesday, October 14, 2020

Jamie was great from start to finish. Helped us decide on tub that would fit in our garden that did all that we wanted, even coming round to measure up before ordering. Kept us up to date on progress of delivery and was was delivered and fitted perfectly and we love it. It looks great in our garden, thank you so much

Donna Friday, July 9, 2021

We've had our hot tub installed by Jamie and the team around a year ago now. Everything has been fantastic and we've had a great experience throughout - but here are some highlights: 1/ Jamie's professionalism, transparency and organisation are second to none. Always friendly, clear about what will be done and when and then executes the job flawlessly. I'm so pleased we bought through The Hot Tub Man for the aftercare as opposed to some of the competitors we were considering. 2/ We had a small issue with motor whining around 6 months after the tub was installed. This was a manufacturer defect which was responded to, identified and resolved very promptly and all within warranty. Sure you don't want this to happen at all, but Jamie and the team resolved it very quickly and without a fuss. Couldn't ask for more. 3/ Running Costs - Something all potential owners are nervous of, and before purchasing Jamie assured us these would come out around �1 a day, including chemicals. After a full year, for our tub, usage and energy rates this is absolutely spot on. We've seen an increase of ~�10 a month in our electricity bill and the chemicals aren't too expensive given how little need to be used each day. All of this to say I couldn't recommend the company more and am very happy with all of our experiences after 12 months. Great job!

Christopher Monday, April 3, 2023

"The Hot Tub Man" came highly recommended after poor communication and lack of customer care caused us to cancel an order we had initially placed with another supplier. Enter Jamie and his team. From the get go we were made to feel that our requirements mattered starting with the excellent help and advice given at the showroom with David. We had concerns about the installation due to the different levels of our garden however after a site visit Jamie completely put our minds at ease. The day after our hot tub arrived from America it was delivered directly to our home the following morning where Jamie and Sean were waiting for it. They carried out the installation in an extremely careful and professional manner. Full working instructions were relayed to us and in just a couple of hours the hot tub was up and running. Jamie and Sean also went through the maintenance options and let us know we could contact them at any time with any problems. This whole experience was an absolute joy with true old fashioned customer service which is something not often seen anymore. Many thanks from two extremely satisfied customers. Carol and Steve White.

Carol Tuesday, March 14, 2023