Welcome to The Hot Tub Man
The Hot Tub Man was established in late 2002, officially starting trading at the beginning of 2003 by Husband & Wife team Jamie & Julie Giles.
With Jamie having spent the previous 6 years working for locally based Hot Tub manufacturer Spaform. In this time he worked hands on in the factory helping to build Hot Tubs from scratch. In the service department in both service van and service desk capacities. He was also an original member of the Hot Tub delivery & commissioning teams that delivered thousands of Hot Tubs in to the gardens of domestic UK Hot Tubbers in the boom of the late 1990's. During the latter stages of his time spent at Spaform, he was a regular face at the many European Trade shows, where he was able to make lots of important connections with people in the Spa & Hot Tub industry.
After getting married in 2001 and starting a family, a new challenge was required and with Julie looking for a return back to work in to her customer service background, Spa Maintenance Services was born. A very trade orientated business at first, working as the right hand man for already existing Hot Tub suppliers, with Julie at the forefront of running the day to day business, organising several teams of Hot Tub delivery guys alongside a thriving service & repair team.
After the economic downturn in 2008, which a lot of the Hot Tub companies disappeared, a new vision for the company was born. Out of this came The Hot Tub Man. An affectionate nickname given quite by accident by the customers previously served. Moving the business out of the family home and in to its first proper office in Boorley Green Hampshire, the trade side of the business was slowly closed as the Hot Tub sales side was born. Firstly concentrating on selling used Hot Tubs, the transition in to selling new Spas was natural. After all these above years of research and vast experience, Jamie & Julie decided that Artesian Spa's were the best Hot Tub on the market and with a UK based family run importer, on hand with huge stock of Hot Tubs and spares in the country plus 40 years of manufacturing expertise in the USA, it is a decision which has complimented the family approach to ensuring that by supplying the best products alongside the most important factor of all, customer satisfaction, the business grows from strength to strength.
Now based in a unit big enough to house up to eight Hot Tubs on show, at Herald Industrial Estate Hedge End, you can shop knowing that you are guaranteed to only see the people mentioned in this description, as you will if your new Artesian Spa or used Hot Tub is being delivered, or if indeed you simply call us out to service or repair your existing Hot Tub!
What our Clients say
I would like to thank Jamie and Julie for relocating our spa to its new owners.. Thank you for your years of helping with anything we needed help with and maybe one day we may decide to invest once again in a new spa. You will be our first port of call if we do...Thanks again!!! :-)
AnonymousJul 19, 2018
Julie, Jamie,Just wanted to express my thanks for all that you guys have done. The hot tub looks fab and the girls got in it this evening at only 19 degrees. Absolutely mental.Very professional from start to finish.Thanks againRegards
Customer KOct 19, 2018
We visited the Hot Tub Man knowing very little about hot tubs and feeling blinded by science with our visits to other suppliers. We then had the pleasure of meeting Jamie and Julie. They are fantastic, very helpful and knowledgeable. They made us feel at ease and helped us select the perfect tub for us. They arranged everything for us the delivery, an electrician and even gave us full instructions on how to care for our new purchase. We absolutely adore our hot tub, we are in it most days and we can't thank Jamie and Julie enough for their help and guidance. They are always on the end of the phone if we have any queries. We cannot recommend the Hot Tub Man enough! If you are searching for your perfect tub make sure you pay them a visit..
Mr And Mrs Smith - GosportJun 11, 2018
JulieYou are a veritable gem, very many thanks for all your help and have a good week.Best wishes
LynAug 9, 2018
Not only do Jamie and Julie do ‘what they say on the tin’, but they do it in such a courteous and personable way that I rarely come across in my dealings with businesses. It is a pleasure to deal with them and I have had no hesitation in recommending them to others, and indeed havedone several times.”